#14: Casey Pearce - On Commercial Cleaning in the Times of COVID-19
On this episode we talk to Casey Pearce, President of Contract Services Group, a commercial janitorial services company based in Southern California about cleaning during these times of COVID-19.
With cleanliness and sanitation at the forefront of everyone’s mind as we start to reopen our economy, Casey’s company offers a service that people will expect to see out in full force as part of our new normal.
We dive deep and talk about what his company is doing to stay ahead of the curve when it comes to providing cleaning services for hotels, office buildings, apartment buildings, and other places where people gather. Some of the items we discuss include:
What's happening from a regulatory perspective that people need to be aware of.
How the commercial cleaning industry is changing.
How businesses can prepare to operate in these new times.
The innovations that are expected to emerge
Resource Recommendation
About Casey
Casey’s career in the commercial cleaning industry started at the young age of 16 when he was responsible for washing the company vehicles and the weekly cleaning of a statue in front of a client’s building. Since that time, Casey has gained a wealth of knowledge and experience regarding every aspect of the business.
After graduating from the University of Nevada Las Vegas, with a Bachelor’s Degree in Communications , Casey’s primary focus was acquiring new business and growing the organization’s portfolio as a sales associate. He quickly realized that in order to sell new services and retain current customers he would have to learn everything he could about the cleaning business- operations, marketing, sales and relationship management.
Casey believes that his 20 years of experience and learning the business from the ground up gives him a unique understanding of the challenges and intricacies of maintaining facilities in the safest, most efficient way possible.
Even after being promoted to President in 2006, he still maintains the same philosophy of business that made him a successful sales associate. Casey is passionate about customer satisfaction and building a strong working relationship at each account. His hands-on approach differentiates CSG from its competitors. Casey is proud to be part of the dynamic leadership team of Contract Services Group- a company where “Excellence is not our goal. It’s our standard”.
A little more about Contract Services Group
Contract Services Group, Inc. (CSG) specializes in providing cleaning and related services to large, high-profile facilities throughout the Southwestern United States. We adhere to our core values of service, safety, and integrity in every aspect of our business. From servicing our clients premiere facilities to treating our employees with dignity, we believe that quality and commitment to excellence exemplifies our business.
CSG offers a comprehensive array of services in the facilities maintenance field. CSG is a provider of janitorial services, hospitality staffing and labor services, high-rise and low-rise window cleaning, window washing equipment inspection and service, floor care, and pressure washing.
CSG’s Clean Green initiatives are unparalleled in the industry, and our attention to regulatory detail has significantly enhanced our clients’ bottom-line. CSG takes enormous pride in our dedication to both employee and facility safety. We believe strongly in protecting the safety of employees, co-workers, customers, our customers’ clients and their surrounding community. As part of that mission, we take pride in our role, by helping our customers improve their performance by simply supplying the best in world-class facility services. CSG conducts its business in a manner that always reflects the highest ethical standards. We strive to not only be fair and honest in all of our dealings but also to set a standard that sets us apart.
Website: https://www.csgcares.com
LinkedIn: @caseypearce
