2020 Year End Planning Guide
This year has been like no other. The volatility and uncertainty in the hospitality industry caused by the coronavirus pandemic has made it more difficult than ever to own and operate a hotel.
Getting an early start on preparing for year-end will give you much needed visibility on where and how to deploy resources; allowing you to plan and strategize instead of react.
This checklist is intended to outline critical items that need to be addressed under four main groups:
Employees
Guests
Business
Marketing
As you progress through this list, don’t be afraid to critically look at all revenue streams and costs centers, and cut those that aren’t working, costing too much money or that get little to no usage from guests. It’s all is about ensuring the business’ survival; so save cash, minimize expenses and drive outstanding online reviews wherever you can.
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Not every hotel is the same, and not every scenario will be the same. These recommendations are intended to be a guide and should be adapted to your specific needs.
If a more detailed strategy could take some of the pressure off, we’d be happy to help.
Please feel free to reach out or email me directly at adam@knowinghospitality.com and we can set up a complimentary time to discuss your needs and how I can best support.
